We offer a refund in the case of a medical issue preventing the customer from taking part in the event. This is only applicable up to 6 weeks before the event and on production of a medical certificate. If a discount is used at time of purchase, the entry fee paid will be subject to refund and not the standard advertised fee (if different). All refunds incur an admin charge of £5. (refund is issued minus £5 admin charge) If the refund applies to a group entry the admin charge is £5 per person.
Contact us here to request your refund. You will need to confirm your full name, date of birth, the name of the event you have entered, along with your medical certification. We can accept a copy of a medical note, copies of appointment letters, physio notes.
Women falling pregnant on the year of the event can defer their entry for up to 2 years. Please contact us here for more information.
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